Customer Interview Results

30.09.2025

Top Building carried out customer interviews in summer 2025 — see what our clients say about us.

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In the summer of 2025, we conducted a series of customer interviews aimed at improving our operations and ways of working to serve our clients even better, as well as to test and spark ideas for our new service offering.

The interviews were carried out by an external party to ensure we received as honest feedback as possible from our clients over the past years. The summary of the interviews confirmed our own views on where we have succeeded and provided a great deal of valuable insight into the areas where we can further develop our project operations

Triplan kylätalon muotti
Formwork construction for the Kylätalo building, located on top of the Mall of Tripla.

It was, of course, great to read the results of the interviews, which contained mostly positive feedback from various projects and client organizations. Below are a few comments about us collected from the interview summaries.

"Top marks for quality — site management was always on hand, which sets TB apart from many others in the industry. We planned everything together on a daily basis.”
— Site Manager, Hartela Etelä-Suomi Oy

“We’ve been extremely satisfied with TB’s work. I’d recommend them anytime and would always choose them again. Occupational safety was at an excellent level, and project management was consistently on site.”
— Chief Site Manager, JM Suomi Oy

“Their operations are professional, and they stick to the schedule.”
— Chief Site Manager, SRV Rakennus Oy

“I got a very professional impression of the ‘Toppare’ team — it was a pleasure to work with such skilled professionals.”
— Production Manager, YIT Rakennus Oy

“They’re real doers. Reliable in terms of scheduling and innovative in how they manage timelines.”
— Area Manager, YIT Rakennus Oy

“TB provided design coordination for our project. It was great that we involved the Top Building team early enough in the process.”
— Production Manager, Destia Oy

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